bestsellers web store FAQ section

All products that we sell are BRAND NEW & FACTORY SEALED, unless otherwise noted. We ship IMMEDIATELY (within 24 hours or LESS) upon receipt of payment. We always use an EXPEDITED shipping method because we want our customers to receive their order as quickly as possible. Customer Service is very important to us.

All items are shipped within the continental USA via EXPEDITED 2 DAY AIR(usually through UPS) and are usually shipped within 24 hours or LESS of payment receipt. Orders paid for on Saturday or Sunday will be shipped on that next Monday. A tracking number will be provided upon request. WE TYPICALLY DO NOT SHIP TO Hawaii/Alaska, P.O. Boxes and APO/Military addresses. We are sorry but we do NOT SHIP INTERNATIONALLY. Additional Info: * UPS 2 day air does not offer Saturday or Sunday delivery. If you need this overnight, let us know and we can send it next day air. We can typically upgrade your shipment to next day air for a reasonable amount. If you're in a time crunch, email us and we can work together to get your item to you as quickly as possible. At this time, we are unable to provide combined shipping discounts. Occasionally an item becomes back ordered. If this happens, we will contact you immediately to let you know. We will either refund you immediately in full or you may wait for the item to come in. Just let us know and we will do whichever you prefer. Please Note: Saturdays and Sundays are our "Weekend," and, while we do sometimes log in, please forgive any delays in e-mail responses that may occur.